How many of terrahashes pre-orders have been canceled?


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According to the unofficial terrahash pre-order google docs spreadsheet we can see that people have posted 175 orders to the spreadsheet.

122 have paid
5 are in unpaid status
27 have canceled

For this completely unscientific study I am going to lump the unpaid in with the 27 that have publicly canceled.

So we have 32 that have canceled out of 175 which gives us 18.2% cancellation rate, I would say that this is quite high for a start-up.

In addition we also have numerous people on the forums that are selling their pre-orders probably in an attempt to get their money back without having to go through the issue of asking for a refund, getting denied and then having to wait 10 days for paypal appeals process. This also does not take into account that perhaps these folks paid with bitcoin and might never see their funds again.


TerraHash refusing refunds


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TerraHash has emailed a few folks regarding their request for a refund and what do you know, they are being denied.

A couple people on the forums are stating that they have received the same thing regardless of payment type, be it BTC or paypal.

It’s a good thing I requested my refund days ago.